Recently, the Securities and Exchange Commission opened investigations into the selling practices of some of the largest solar installers in the country. The oversight commission’s concerns are primarily centered on the high cancellation rates of residential solar lease and power purchase agreements (PPA) and how the publicly-traded installers were not always forthright with their shareholders about just how high those cancellations were.
In fact, we’ve heard cancellation rates for normal sales channels of 40–50% and even higher for the “direct sales” door to door teams, as much as 70–80% or higher.
